Delivery & Returns
DELIVERY:
For UK delivery.
All furniture is fully wrapped and secured for safe transportation.
We use a good friendly reliable Courier service who are fully insured and will track all deliveries. The fee applied is for mainland UK only.
By courier delivery items can take up to 2-3 weeks depending on the postal area However most items are delivered before. We will keep you updated from your day of purchase to the day of your delivered item to ensure you receive the best service.
If you would like to collect in person from Dorchester, Dorset please contact us to arrange an appointment for all collections.
RETURNS:
Returns are accepted within 14 days of purchase only if the item arrives damaged. Please inspect your item upon delivery to ensure satisfaction. All returns must be securely wrapped.
You are very welcome to return the item yourself to Dorchester, but please make sure that the item is fully wrapped to protect it from any damage during transportation as we cannot accept the item back if it has not been adequately protected.
(Please feel free to contact us for any advice on how to wrap and box your item if you are unsure as we are always here to help!)